Insurance and Billing

Your care is of the utmost importance to us. Insurance and billing can be complicated and confusing, so we’ve provided the following guidelines.

Make a payment online

We’ve partnered with InstaMed for an easy and secure way for you to submit a payment online. Visit the link below to go to a new, secure page to make a payment.


Accepted insurance providers

Goodman Campbell Brain and Spine accepts most insurance plans, including the ones listed below. However, it is your responsibility to contact your insurance company to confirm coverage and understand your responsibility for payment. Even though your insurance plan may be listed below, it is not a guarantee of coverage.

Major Insurance Plans Accepted

  • Advantage
  • Aetna Medicare Advantage
  • Anthem
  • Anthem Medicare Advantage
  • CareSource
  • CareSource Medicare Advantage
  • Cigna
  • Encore
  • Humana
  • Humana Medicare Advantage
  • MarketPlace Insurance
  • Medicare
  • Missionpoint
  • Sagamore
  • St. Francis HealthCare
  • United HealthCare
  • United HealthCare Medicare Advantage


Referrals
PPO and POS programs often require a referral from your primary care physician (PCP). Please ensure your PCP sends your referral prior to your appointment. Due to managed care restrictions, we are unable to treat some patients without a referral.

Preauthorization/certification
Most insurance plans require some type of advanced notification before any tests, procedure or hospitalizations. Please check your insurance card regarding preauthorization/certification. It is the patient’s responsibility to advise our office of your plan’s requirements.

Pre-surgery financial responsibility
Insurance coverage will be verified prior to surgery. Once coverage is verified, a member of our patient financial Sservices team will reach out to you to discuss your financial responsibility. It is our policy to require patients to pay their portion of the surgery prior to receiving services from their surgeon.

Paying your bill

Goodman Campbell accepts all major credit cards, as well as the Care Credit Medical credit card. For more information on Care Credit, please call patient financial services at 317-396-1300 ext. 2998 (or toll free, 888-225-5464 ext. 2998).

Insurance claims
You will be asked to sign a release of information and an assignment of benefits allowing Goodman Campbell to bill your insurer directly and to provide the information needed to process your claim. You are responsible for copayments and any remaining balance at the time of your visit.

Medicare
Goodman Campbell will submit claims to Medicare for our patients as well as to any supplemental insurance carriers.

Medicaid
Please bring your current Medicaid card to each visit. If you are in a managed care program, a referral from your primary care provider will also be required.

Workers’ compensation
You will be asked for the name of your workers’ comp carrier, address, claim number, contact person and phone number when scheduling your appointment. If your employer has not authorized your visit, full payment will be required at the time of service.

Financing options

We offer financing options via CareCredit®. If you would like to discuss this option, please call our patient financial services team at 317-396-1300 ext. 2998 (or toll-free at 888-225-5464 ext. 2998).

Request an appointment online and we’ll guide you through the next steps.