Insurance and Billing
Your care is of the utmost importance to us. Insurance and billing can be complicated and confusing, so we’ve provided the following guidelines.
Make a payment online
Accepted insurance providers
Goodman Campbell Brain and Spine accepts most insurance plans, including the ones listed below. However, it is your responsibility to contact your insurance company to confirm coverage and understand your responsibility for payment. Even though your insurance plan may be listed below, it is not a guarantee of coverage. *Updated Information regarding IU Health Plan/IU Health Medicare Advantage: Patient Notification Letter*
Major Insurance Plans Accepted
- Aetna Medicare Advantage
- Anthem Medicare Advantage
- CareSource Medicare Advantage
- Humana Medicare Advantage
- MarketPlace Insurance
- St. Francis HealthCare
- United HealthCare
- United HealthCare Medicare Advantage
PPO and POS programs often require a referral from your primary care physician (PCP). Please ensure your PCP sends your referral prior to your appointment. Due to managed care restrictions, we are unable to treat some patients without a referral.
Most insurance plans require some type of advanced notification before any tests, procedure or hospitalizations. Please check your insurance card regarding preauthorization/certification. It is the patient’s responsibility to advise our office of your plan’s requirements.
Pre-surgery financial responsibility
Insurance coverage will be verified prior to surgery. Once coverage is verified, a member of our patient financial Services team will reach out to you to discuss your financial responsibility. It is our policy to require patients to pay their portion of the surgery prior to receiving services from their surgeon.
Paying your bill
Goodman Campbell accepts all major credit cards, as well as the Care Credit Medical credit card. For more information on Care Credit, please call patient financial services at 317-396-1300 ext. 2998 (or toll free, 888-225-5464 ext. 2998).
You will be asked to sign a release of information and an assignment of benefits allowing Goodman Campbell to bill your insurer directly and to provide the information needed to process your claim. You are responsible for copayments and any remaining balance at the time of your visit.
Goodman Campbell will submit claims to Medicare for our patients as well as to any supplemental insurance carriers.
Please bring your current Medicaid card to each visit. If you are in a managed care program, a referral from your primary care provider will also be required.
You will be asked for the name of your workers’ comp carrier, address, claim number, contact person and phone number when scheduling your appointment. If your employer has not authorized your visit, full payment will be required at the time of service.
We offer financing options via CareCredit®. If you would like to discuss this option, please call our patient financial services team at 317-396-1300 ext. 2998 (or toll-free at 888-225-5464 ext. 2998).